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Clowns to the left of me, jokers to the right…
The Guardian’s latest opine (though a legitimate one) on the potential further cuts said to be drafted up by Whitehall rams home the point that those receiving state assistance are fair game...
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An open letter to everyone who voted Conservative yesterday and why you...
The Housing Blog:Yea, nails it. Originally posted on wilsher 's Blog: To everyone who voted conservative yesterday, I hope you’re happy. Actually that’s a lie, I really don’t. But before you sit smugly...
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Are you being served?
In an attempt to get over the horror show that was the 2015 General Election me and my ladyfriend went to watch the mighty Worcester Warriors take on London Scottish. For the uninitiated/dead inside...
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First as tragedy, then as farce?
One of the greatest frustrations I have with housing is its lack of unity when seeking to influence policy. In everything we do there are a myriad set of interests that are often directly competing...
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The Future is Here, and it isn’t Garlic Bread
It is something of a cliché to say that social housing and technology do not always go hand in hand. We either end up spending a lot of money trying to fit square pegs in round holes. only to forget...
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Time To Go Out Swinging?
The non-emergency, emergency budget has seen the last vestiges of hug-a-hoody, compassionate Conservatism washed away in a tide of ideologically driven cuts. Housing and the communities we patronise...
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Rumour, Misinformation and Gossip
I’m not usually lost for words (I’m not quite Deadpool, but I’m not far off) however I do find myself at a bit of a loss at what to say following the utter hatchet job undertaken by The Spectator. As...
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S is for Social
Housing Association decides to make the most of its historical mission to help the most disenfranchised by totally abandoning its raison d’être. So I’m a little late to the game. Sadly life events are...
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The Little UAV That Could
Talk about housing to people outside the sector and they’ll eventually go comatose, well maybe that’s just the way I talk to them about it. Perhaps unsurprisingly talk about tech to the uninitiated and...
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So Long Sucker
As the social housing sector looks to engage, influence and ultimately work with the current Conservative Government. An administration that at best has been blasé towards the raison d’être of social...
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More than just a landlord, more than just a developer
If there were any doubts that the social housing sector has failed to get its message across to those in power they have been cast aside quite definitively. Stuck between a hostile Government and...
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Why Social Housing Matters
The timely release of homelessness figures is a reminder for both the sector and Central Government why social housing is badly needed. And why Right to Buy, whatever its guise, is wrong. Amongst all...
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To Boldy Go Where No-one Has Gone Before
The pragmatist in me knows why voluntary Right to Buy has a significant amount of attraction. If I were in charge of a housing association I would probably have ticked yes myself. But that doesn’t mean...
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The Communication Conundrum
One of the most mystifying elements of working in/for/with a social landlord is the masochistic tendencies our beloved sector has in relation to customer communications. In particular it is the largely...
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When Bulls Play God
With the Housing Bill making its way through Parliament, rent cuts and a generally rough operating environment the temptation may be to cut back non-core services. But with the Tories intent on...
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Want is not of need
The only thing more predictable than the unpredictable nature of the Spending Review/Autumn Statement is the flurry of blog posts after the fact. I won’t attempt to cover the ground that has already...
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The Customer Kerfuffle
It is clear this Government favours a shift to providing homes for home-ownership and not rent. Whilst many have (quite rightly) raised concerns about the future direction of the sector/provision of...
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5 Reasons Why Your Data Needs An Overhaul
If this article sounds familiar, it’s because I’ve written about data before. Still, it seems as a sector the message isn’t quite getting through. So, once more unto the breach my friend. 1 Accept Your...
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Hey you! Old Patronising Person, shut up.
So, Edwina Currie is alive. Who knew? Not me, alas her latest interjection into the world is as misguided as it is baffling. Called Hey Youngsters! No pension? No Home? No wonder. Look at you! The...
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Customer Feedback – Dos and Don’ts
As social landlords get savvier with their approaches to customer feedback it is essential that they focus on what to do with the information after it is collected, rather than just hoarding data. In...
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